Vacating a Property

Moving from one property to another can be a stressful time. We hope that this page will help to clarify your rights and obligations as a tenant vacating a premises. The vacating process begins when a tenant issues a Notice of Termination (REIWA PDF form), or when a lessor issues a Notice to Leave. If you intend to leave when your contract expires and you have a Fixed Term lease you will need to give 30 days written notice before your lease end day.

Eg: If your lease ends on the 30th June, you would need to give written notice on the 30th May to ensure the vacate is the 30th June.

Please note: If sufficient time is not given (Eg: Lease ends the 30th June and written notice is not given until the 15th June), you are liable for rent and upkeep of the property for an additional 30 days taking vacate date to the 15th July.

If you are in a Periodic lease, you will be required to provide 21 days written notice. Once notice is received the 21 days will come into effect, the same as the above example for the fixed term lease.

Once adequate notice has been given, a tenant will be issued with a vacate date. This is the latest date that a vacating tenant is able to return the keys to Activewest Real Estate. A tenant is also required to have all their property out from the property and have left the property in good order. You are required to pay rent until this date, regardless of whether you occupy it in the final days or not.

Tenants are required to complete an exit condition report upon leaving a property. We highly recommend that you make our Vacating Inspection Guide (PDF of Guide) your checklist for the vacating process. This details all your obligations with respect to cleaning, smoke detectors, appliances and so forth. If the property is not left in a respectable condition, we will hire professional cleaners at your expense, this cost will be deducted from your bond.

At the end of your tenancy you will no doubt want your bond refunded quickly after you vacate.

For your full bond to be paid quickly, you need to ensure the following:

  • Rent – any outstanding rent is paid promptly
  • Property ready – property is cleaned, carpets professionally cleaned and grounds returned to the their ingoing condition. Please follow the Vacating Inspection Guide. The property must also pass the final inspection conducted by our Agency.
  • Outstanding accounts – please ensure that any monies outstanding for water, any damages, compensations amounts and break lease fees are paid (if required).
  • Keys – ensures all keys, remotes etc. have been returned.
  • Final water reading – can take up to 2 weeks.
  • Bond Finalisation – take care when completing and signing the bond finalisation form. Ensure that all signatures are filled out correctly. All signatures are cross checked with the original paperwork.

Once the criteria have been met, we can start the process to have your bond refunded to you. Allow up to 2 weeks. Delays to this in all cases relate to one or more of these criteria not being met.

If the agent and tenant agree on the bond to be refunded, they will together submit a bond finalisation form. Once the bond is finalised this along with all the relevant documents are sent to the tenants to sign off and return to the Property Investment Manager, who will then send the signed documents to the Bond Administrator to disburse.